We are taking additional precautionary measures to ensure the health and safety of all our members, colleagues and self-employed personal trainers – this is our number one priority.
We are closely monitoring the Coronavirus (COVID-19) situation and following the advice provided by Kementerian Kesihatan Malaysia (KKM).
Fuel Athletics is committed to providing our members with a safe and hygienic space to exercise in and we are taking this situation extremely seriously. Our colleagues have been extensively briefed on what actions they need to take, as per Government guidance, to reduce the risk of the virus spreading.
You can find out about the actions we are taking to keep our members safe, how we are responding to COVID-19 and how our members can keep themselves and others safe in the following FAQs:
1. What actions are Fuel Athletics taking to keep members and staff safe and well?
At Fuel Athletics, the health and safety of our members and colleagues is our top priority.
In line with KKM guidance, we have increased the level of cleaning and hygiene in our gyms, including:
Increasing the frequency of cleaning and sanitisation in our gyms, especially high touch areas such as pin pads, door handles, lockers, equipment etc.
Ensuring soap dispensers and hand sanitisers remain filled
Providing additional cleaning stations in all gyms to allow members to self-clean equipment before and after use
Educating and reminding members and colleagues of the importance of good hygiene in the gym.
Within Fuel Athletics we have advised all colleagues and Personal Trainers on what to do when returning from foreign travel, in line with KKM recommendations.
If we are notified of any issue in your gym, or if another member contracts the virus, we will notify you immediately and undertake a full deep clean of the club. For the latest information, please refer to the FAQs on this page.
2. What can members do to help?
With the efforts of everyone in Fuel Athletics, including our members, let’s work together to keep ourselves safe and healthy.
Fuel Athletics members are encouraged to help reduce the spread of the virus through good personal hygiene. This includes:
Frequent hand washing (wash your hands for 20 seconds) and hand sanitising during your visits
Making full use of the soap, sanitisers and cleaning items available
Covering your mouth and nose with a tissue when coughing or sneezing and dispose of the tissue in the bin after use
Familiarise yourself with the latest guidance from KKM and do not visit the gym if you are displaying symptoms of COVID-19 and are advised to self-isolate
Follow Government guidance if you are a returning traveller
We are monitoring the situation closely in all of our gyms and hygiene is the number one priority for our Fuel Fam.
If you need personal health advice specifically in relation to Coronavirus (COVID-19), you should call your GP. Please do not attend your GP or emergency department without phoning in advance.
3. Can I freeze my membership for free?
Yes, you can freeze your membership for free within the members’ area.
We understand that some members are concerned about safety in the gym. Your health and safety is our number one priority and so we would allow for all memberships freezing request during the outbreak of the Coronavirus (COVID-19).
You do not have to cancel and won’t need to pay a joining fee when you return.
Fuel Athletics is committed to providing our members with a safe and hygienic space to exercise in and we are taking the outbreak of Coronavirus extremely seriously. We understand that at this current time, some members do not wish to use the gym and other members may need to self-isolate to prevent the virus from spreading.
4. Currently are there any Covid-19 cases in Fuel Athletics?
No. There have never been a confirmed case in Fuel Athletics Bukit Kiara and Shah Alam.
Any further updates will be provided here.
We understand that people are concerned about the Coronavirus (COVID-19), and in any case someone in our close proximity were to get infected, we would immediately let our members and colleagues know.
5. Are the gyms open and operating as usual?
Yes, Fuel Athletics Bukit Kiara and Shah Alam are open and operating as usual.
We have significantly increased the level of cleaning and hygiene in our gyms to ensure they remain safe to train in. We do understand that members are concerned about the Coronavirus (COVID-19) so please follow the instructions within the gyms on how to keep yourself and others safe.
6. Can I take my own cleaning supplies in?
We are providing additional cleaning supplies and stations in all gyms to allow members to self-clean equipment before and after use and we have increased the level of cleaning and hygiene in our gyms, in line with KKM guidance.
We ask however that you do not clean equipment directly with your own supplies as these can react with the equipment which can damage the and impact their use for our members.
Fuel Athletics is committed to providing our members with a safe and hygienic space to exercise in and we are taking the outbreak of Coronavirus (COVID-19) extremely seriously. Our colleagues have been extensively briefed on what actions they need to take, as per Government guidance, to reduce the risk of the virus spreading and we continue to educate and remind our members and colleagues of the importance of good hygiene in the gym
7. I am feeling under the weather and am advised to self-isolate - what do I do?
The KKM has provided advice on self-isolation here.
If you have tested positively for Coronavirus (COVID-19) and have used the gym recently, please contact our hotline on +6011-1005 7351 or email immediately.